Terms and Conditions

When you shop at SkinEase, you accept the terms and conditions below. We recommend that you read them thoroughly before completing your purchase. When you shop with us, you enter into an agreement with:

SkinEase

skinease.dk

Contact: skinease@outlook.com

Prices and Payment

All prices on skinease.dk are stated in Danish kroner (DKK) and include VAT. We reserve the right to change prices without prior notice – however, always at the price valid at the time of order.

We accept payment via the payment methods displayed at checkout.

Order and Order Confirmation
Once you have completed your order, you will receive an order confirmation by email. This confirmation is your receipt and proof of purchase. We recommend that you save it.

Delivery

We send your order with DAO, so you can pick up your package at a drop-off point near you. You will receive an email with track & trace, so you can always follow your package.
Expected delivery time is 2-5 working days after dispatch. During periods of high activity, the delivery time may be longer.

Privacy Policy

When you shop at SkinEase, we collect the personal information necessary to process your order and delivery. We treat your data confidentially and never share it with third parties beyond what is necessary for delivery and payment. You can contact us at any time at info@skinease.dk if you wish to access, correct, or delete your data.

Cookies

skinease.dk uses cookies to ensure the best user experience. By using our website, you accept the use of cookies in accordance with our cookie policy.

Dispute Resolution

If we cannot find a solution together, you have the option to submit a complaint to Nævnenes Hus, Toldboden 2, 8800 Viborg, via naevneneshus.dk. You can also use the EU Commission's online complaint portal at ec.europa.eu/odr.

Questions?

You are always welcome to contact us at skinease@outlook.com – we will respond as quickly as possible.